Returns & Exchanges
At Hydrobuilder, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn and unwashed apparel. If your new gear doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and attach it securely to your original packaging.
- 3.Drop Off Package
Hand your package to any authorized carrier location or schedule a pickup to get your return in transit back to our warehouse.
- 4.Receive Refund or Exchange
After our team inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 3-5 business days.